Customer Service Does Not Exist -BE AWARE

I ordered 4 different packages via this APP. The first tour was misleading and the language that I selected as the option offered on the APP was not available for the tour. I emailed the "support" site twice and have not received any response. Classic, thanks for your business-now we have your money-good luck? Come on guys, half the business should be customer service. Terrible experience, and still no response. Yes, I have the right email copy/pasted direct from website. I will be calling my Credit Card Company requesting a FULL refund from this nonsense.

Johnnybravo0077 about GetYourGuide: Travel & Tickets, v2.7.0